Service Delivery, Videoconferencing, and Automation Tools Top Law Firms' 2022 Tech Budgets
Victoria Hudgins of Law.com spoke with Chief Information Officer Rob Holloway and Chief Client Value and Innovation Officer Melissa Prince about Ballard Spahr's 2022 tech priorities. They include more leveraging of cloud-based services and building on existing client-facing tools, such as dashboards for tracking legislation and enforcement related to COVID-19 and cannabis.
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