Pitfalls of Using Subscription Services in the Consumer Financial Services Industry

January 13, 2022
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We look at the legal considerations that should be addressed when developing subscriptions for consumer financial products and services. After reviewing the practices addressed by federal and state automatic renewal/subscription laws and the types of products and services covered by such laws, we discuss legal requirements for subscriptions and renewals such as up-front disclosures, notification obligations, and cancellation options, federal and state enforcement actions, and private litigation.

Alan Kaplinsky, Ballard Spahr Senior Counsel, hosts the conversation joined by Kim Phan and Jason Cover, partners in the firm’s Consumer Financial Services Group, and Jill Dolan, an associate in the Group.

Click here to view the recording transcript.

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