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Like our clients, we are always mindful of using technology to deliver better client service. We created our Ballard360 technology suite of tools listed below by leveraging our collective internal knowledge, data collection tools, and team of business professionals to help clients and our legal teams identify, manage, and solve real-world problems.

ClientConnect is a robust solution that can be customized to enhance communication about matter status, allows teams to upload and share documents, provides ongoing information about a client's investment relative to budget, tracks the status of invoices, and even enables clients to enter information into templates that automate the first draft of key documents.

ValueMatters is a pricing and matter management application that provides real-time budget-to-actual information in a dashboard format and generates client-facing reports and budget alerts. It also helps us collect and analyze data from previously completed comparable matters to prepare more accurate budgets and provide a wider range of fee arrangement options to clients.

DocBuilder reduces the effort and risk associated with using form documents. Attorneys can enter key variables into questionnaires that feed into templates, which quickly create automated documents of exceptional quality and consistency, reducing cost, and freeing lawyers to focus on other higher-value activities for the client.

CaseTracker is a one-stop case-management application that makes it easy to track matter information and documents; review and manage workload; and draft pleadings, contracts, and other documents. We also use it to collect and analyze case information—such as resolution time, jurisdiction, judgment amount, judge, and key intelligence on opposing counsel. This information can be used to support the development of engagement strategy for future matters. It also enables us to spot patterns and trends that may be valuable to our clients in minimizing overall legal costs.

ClientInsight is a business intelligence tool that provides real-time reporting supported by predictive analytics and machine learning. It facilitates data discovery, an iterative process of discovering patterns and outliers in data. The tool increases data literacy to derive meaningful information and incorporates predictive analytics to improve forecasting. These data elements give clients a 360-degree view of their engagements and promote better strategic decision making.