Ballard Spahr

Stefanie H. Jackman

Partner She / Her / Hers
Atlanta

Stefanie H. Jackman is the leader of Ballard Spahr's Debt Collection Team and a member of the firm's Fair Lending and Blockchain Technology and Cryptocurrency Teams. She devotes her practice to assisting financial services institutions facing state and federal government investigations and examinations, counseling them on complex compliance issues, as well as defending them in individual and class action lawsuits. Stefanie represents clients across the financial services industry, including banks and nonbanks, mortgage banking lenders and servicers, debt collectors and buyers, third-party service providers, medical revenue cycle service providers, credit and prepaid card companies, and auto lenders.  She regularly advises her clients on issues arising under an array of federal and state consumer financial laws, including UDAP/UDAAP statutes, FDCPA, FCRA, TCPA, EFTA, SCRA, and TILA. Stefanie also brings her litigation and enforcement experience to bear in assisting clients in designing new products and processes, including product structure, advertising, online application flows, underwriting, and collection and loss mitigation strategies.

Services

Experience 

Representative Matters

  • Providing regular advice to creditors, debt buyers, debt collection agencies, and debt collection law firms on compliance issues related to the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, Fair Credit Reporting Act, Electronic Funds Transfer Act, and other applicable federal and state laws
  • Designed collections policy and strategy for a new online-delivered installment loan product
  • Conducting compliance-related diligence in connection with debt portfolio sales and acquisitions

Professional Highlights

Professional Activities

Consumer Relations Consortium (CRC) Steering Committee

Receivables Management Association (RMA) Education Committee

American Bar Association

Barrister, The Lamar American Inn of Court, affiliated with Emory University School of Law

Recognition & Accomplishments

Named by Georgia Super Lawyers as a Rising Star (Litigation), 2012-2018

Recognized as one of the "Top 25 Attorneys in Collections" by Collection Advisor, May/June 2018

Recognized as one of the "25 Most Influential Women in Collections" by Collection Advisor, September/October 2016

Speaking Engagements

Speaker, "Dealing With Regulators" and Attorneys General Filling the Void: Are the States the New CFPB?" Crossroads of Compliance and Performance Summit, Princeton, September 13, 2018

Speaker, "Anti-Money Laundering and the Securities Industry," North American Securities Administration Association, September 12, 2018 

Speaker, "Anti-Money Laundering and Trust Companies," South Dakota Trust Association, July 25, 2018

Publications

Co-author, "Buyer of Defaulted Debt Does Not Collect Debts 'Due Another' Under FDCPA Debt Collector Definition, SCOTUS Rules," Consumer Finance Law Quarterly Report, Vol. 70 Nos. 3 & 4, 2017

Co-author, "CFPB's Systemic Regulation of Four Industries: Enforcing Broader Changes Via Consent Order," Washington Legal Foundation's Legal Backgrounder, July 15, 2016

Co-author, "FTC Settlement with Another Debt Collector Over Alleged FDCPA Violations," Conference on Consumer Finance Law (CCFL) Quarterly Report, Vol. 68.2-3

Related Insights 

Credentials 

Education

Emory University School of Law (J.D. 2006, with honors)
Articles Editor, Emory Law Journal; Member, Order of Barristers

University of Vermont (B.A., magna cum laude, 2003)
Member, Phi Beta Kappa; John Dewey Scholar

Languages

Spanish (proficient)

Admissions

Georgia

U.S. District Court for the Northern District of Georgia

U.S. District Court for the Middle District of Georgia

U.S. Bankruptcy Court for the Northern District of Georgia

U.S. Court of Appeals for the 11th Circuit