Professional Activities
American Bar Association, Consumer Financial Services Committee, Vice Chair of the Fair Access to Services Subcommittee
Atlanta Bar Association
Recognition & Accomplishments
American College of Consumer Financial Services Lawyers, Fellow
Chambers USA, financial services regulation: consumer finance, litigation (Nationwide), 2014-2019
The Best Lawyers in America, banking and finance litigation, commercial litigation, 2013-2020
Recognized as a Georgia Super Lawyer, business litigation, 2012-2017
Named a "Super Lawyers Rising Star," 2009-2011
Presenter at numerous in-house seminars for clients, including UDAAP/UDAP Principles and their Application, Reasonable Investigations Under the Fair Credit Reporting Act, Regulatory and Litigation Trends Affecting the Consumer Financial Services Industry, and Protecting the Attorney-Client Privilege.
Publications
Co-author, "The Changing Environment: The Hanna Consent Order and Its Implications for Debt Buyers," DBA the Magazine, Spring 2016
Co-author, "Divided U.S. Supreme Court Holds Disparate Impact Claims Cognizable under FHA, but Subject to Safeguards Against Abusive Disparate Impact Claims," CCFL Quarterly Report, Vol. 68, No. 4
Co-author, "Auto Finance and Disparate Impact: Substantive Lessons Learned from Class Certification Decisions," Consumer Financial Services Law Report, May 1, 2015
"Pay Close Attention To High Court ECOA Loan Guarantor Case," Law360, March 30, 2015
"CFPB Issues Second Annual Report on FDCPA Activities" and "The CFPB's Annual Debt Collection Complaint Report," Conference on Consumer Finance Law (CCFL) Quarterly Report, Vol. 68, No. 1
Co-author, "CFPB Debt Collection Rulemaking: Bringing Social Media into the Mix," Bloomberg BNA's Social Media Law & Policy Report, March 25, 2014
Co-author, "Prepare Now! Anticipate Regulation of Add-On Products," Dealer Business Journal, June 2013
"The Industry Reacts: The CFPB Needs Our Help," Reverse Review Magazine, September 2012
Co-author, "Advertising Review Redux," Reverse Review Magazine, July/August 2012
Co-author, "The Problem with the DOJ's Case against GFI Mortgage," Law360, April 10, 2012
Co-author, "Reverse Mortgage Documentation: Learning the Lessons from Forward Mortgage Foreclosures," Reverse Review Magazine, March 2012
Co-author, "Preparing for the New Challenges of Fair Lending," Bloomberg Law Reports, February 24, 2012
"CFPB Focus: Consumer Protection Or Consumer Complaints?" Law360, December 12, 2011
"It May Take Two to Tango Under RESPA," Law360, October 31, 2011
Co-author, "Reverse Mortgage Regulation in the New World After Dodd-Frank," Reverse Review Magazine, January 2012
"UDAP Class Actions and the Foreclosure Crisis—Potential Theories of Recovery and Defenses to Liability," Practising Law Institute, 2011
"What Is an Attorney General's Burden of Proof? Evidentiary Requirements in UDAP Actions Brought by State Attorneys General," Practising Law Institute, 2010
"Nuts and Bolts of Rescission under TILA," Review of Banking & Financial Services, 2010
"Fair Lending Class Actions: An Analysis of Class Certification Issues," Review of Banking & Financial Services, 2009
Speaking Engagements
Chris regularly speaks at national-level seminars on topics relating to consumer financial services litigation, such as CFPB regulations and enforcement, unfair and deceptive trade practices litigation, credit reporting and debt collection issues, and mortgage lending litigation. Recent presentations include:
Speaker, Practicing Law Institute's 24th Annual Consumer Financial Services Institute, New York, NY, March 25, 2019
Speaker, "Who Will Fill the Void," Ballard Spahr webinar, February 7, 2018
Speaker, "What Legal Challenges Will 2018 Bring for Student Loan Originators and Servicers?" Ballard Spahr webinar, January 17, 2018
Moderator, "Discouragement, Redlining and Targeting: Where Fair Lending and Advertising Meet," American Bar Association's Consumer Financial Services Committee 2018 Winter Meeting, Park City, UT, January 9, 2018
Speaker, "Cordray Resigns: What's Next for the CFPB," Ballard Spahr webinar, December 5, 2017
Speaker, "Hot and Emerging Issues in Auto Finance and Leasing," Ballard Spahr webinar, November 7, 2017
Panelist, "CFPB Developments," Annual Consumer Financial Services Conference, Fort Worth, November 2, 2017
Panelist, "Installment Lending: Payday, Title, Indirect Auto, and Student Loans," American Bar Association's 8th National Institute on Consumer Financial Services Conference, Arlington, VA, October 20, 2017
Panelist, "Regulatory Roundup," AIS 2017 Connect Financial Services Conference, Laguna Beach, September 28, 2017
Speaker, "Fair Lending Update – What's Happening Around the Industry," Ballard Spahr webinar, September 26, 2017
Panelist, "Fair Access to Consumer Financial Services," Automotive Resource Network's 2017 Annual Conference, Dallas, TX, September 15, 2017
Speaker, "Taxes, Tickets, and Tolls: The CFPB, FTC, State AGs and the Collection of Municipal Debt," Ballard Spahr webinar, August 9, 2017
Speaker, "Risk Management of Third Party / Service Provider Relationships," Ballard Spahr webinar, July 25, 2017
Speaker, "Trends and Developments in First and Third-Party Debt Collection," Ballard Spahr webinar, June 20, 2017
Panelist, "Investment in 'Traditional' Consumer Finance Assets and Moderator, "Regulatory and Enforcement Environment Under the Trump Administration," Ballard Spahr LLP's Investing in Consumer and Small Business Finance Companies and Assets During the Trump Administration Program at New York University, New York, June 15, 2017
Speaker, "Investing in Consumer and Small Business Finance Companies and Assets During the Trump Administration," Ballard Spahr webinar, June 15, 2017
Speaker, "The CFPB's Expansion of its Supervisory Program to Service Providers: What You Need to Know," Ballard Spahr webinar, June 13, 2017
Speaker, "CFPB Criticism of Student Loan Servicers – What's Coming Next?," Ballard Spahr webinar, June 8, 2017
Panelist, "Navigating Healthcare Collections" and "A Brave New World? Debt Collection's Future under the Trump Administration," NARCA 2017 Spring Conference, May 18 and May 20, 2017
Panelist, "Fair Lending: Will the Uncertainty Ever End," Auto Finance Risk & Compliance Summit, San Diego, May 16, 2017
Panelist, "The CFPB Speaks," Practicing Law Institute's 22nd Annual Consumer Financial Services Institute, Chicago, May 4, 2017
Panelist, "The Administration's Impact on Enforcement Actions, CIDs and Bank Compliance Programs," 6th Annual AON Integramark Debt Cancellation Best Practices Seminar, Atlanta, Georgia, April 27, 2017
Speaker, "Alternative Credit - Opportunities, Risks and the CFPB's Request for Data," Ballard Spahr webinar, March 21, 2017
Speaker, "Leveling the Playing Field – CFPB Regulations and Guidance Targeted for Review by Treasury Under President Trump's February 3 Executive Order," Ballard Spahr webinar, March 6, 2017
Speaker, "Consumer Financial Services Under the Trump Administration," Ballard Spahr webinar, February 8, 2017
Speaker, "Beyond the CFPB – The Enforcement Role of the FTC Post-Election," Ballard Spahr webinar, January 4, 2017
Speaker, "Beyond the CFPB – Preparing for State Enforcement Post-Election," Ballard Spahr webinar, December 15, 2016
Speaker, "Controlling Employee Conduct: Designing Compensation Incentives and Monitoring Systems to Promote Compliance and Prevent Misconduct," Ballard Spahr webinar, December 14, 2016
Speaker, "Lessons Learned by the Auto Finance Industry From the First Wave of CFPB Exams," Ballard Spahr webinar, November 21, 2016
Panelist, "Lessons to be Learned from the CFPB's Investigations of Payday, Auto Title and Other Short Term Lenders," PayDay Loan Bar Association, Santa Barbara, California, November 10, 2016
Speaker, "ECOA Protection for Gender Identity and Sexual Orientation: What the CFPB's Pronouncements mean for Industry," Ballard Spahr webinar, November 3, 2016
Speaker, "The Landmark Opinion of the DC Circuit Court of Appeals in PHH v. CFPB," Ballard Spahr webinar, November 1, 2016
Panelist, "FTC Consent Order Creates Uncertainty Concerning Advertising of Credit and Lease Offers," "What Lies Ahead in the World of Fair Lending?" and "Areas of Regulatory Focus in the Servicing and Collection of Retail and Lease Contracts." Association of Consumer Vehicle Lessors 2016 Annual Conference, Charleston, South Carolina, October 17, 2016
Panelist, "Installment Lending: Payday Loans, title Loans, Indirect Auto Contracts, Student Loans," American Bar Association's The Seventh Annual National Institute on Consumer Financial Services Basics, Arlington, VA, October 19, 2016
Speaker, "Millennials: Balancing Service and Compliance," a Dodd Frank update, October Research, LLC webinar, August 31, 2016
Speaker, "The CFPB's Debt Collection Rulemaking – a Review of the Bureau's SBREFA Outline and Where We Think it's Heading," Ballard Spahr webinar, August 31, 2016
Panelist, "DBA Current issues: How Recent CFPB Consent Orders Affect Debt Buyers," DBA 2016 Executive Summit, Hilton Head, South Carolina, August 4, 2016
Speaker, "The CFPB's Five-Year Anniversary – a Look Back and a Look Forward," Ballard Spahr webinar, August 4, 2016
Speaker, "Fair Lending Lessors That go Beyond Mortgages – The BancorpSouth Bank Consent Order," Ballard Spahr webinar, July 25, 2016
Panelist, "The CFPB Speaks: Recent and Upcoming Initiatives," 21st Annual Consumer Financial Services Institute, New York, NY, April 4, 2016, and "Fair Lending," New York, NY, April 4, 2016, and Chicago, May 12, 2016
Panelist, "Fair Lending Compliance," Auto Finance Risk & Compliance Summit, Ft. Worth, May 10, 2016
"The CFPB's Priorities during the Next Two Years," Ballard Spahr webinar, March 29, 2016
"The CFPB Regulatory Certainty or Uncertainty? Consent Orders, Informal Guidance, and the New No-Action Letter Policy," Ballard Spahr webinar, March 24, 2016
Speaker, "The New Frontier – Navigating Debt Collection and Debt Buying after the 2015 CFPB Consent Orders," Ballard Spahr webinar, March 15, 2016
Panelist, "Where's the Regulatory Line with the CFPB?," Georgetown University Law Center, Corporate Counsel Institute, Washington, D.C., March 10, 2016
Panelist, "Barbarians at the Gate: How Deep is Your Moat?," CBA Live 2016 Conference, Phoenix, March 8, 2016
Panelist, "Whistleblower Claims," Georgia Real Estate Fraud Prevention and Awareness Coalition, Atlanta, March 2, 2016
Speaker, "Keeping Fintech Compliant—Current Regulatory Landscape and Issues on the Horizon," Ballard Spahr webinar, February 18, 2016
Speaker, "Big Problems with Big Data? FTC Report Warns Against Using Big Data," Ballard Spahr webinar, February 17, 2016
Speaker, "The CFPB and Its Impact on Consumer Financial Services Businesses" Barclays Investors Luncheon, New York City, NY, February 5, 2016
Speaker, "CFPB v. CashCall: The CFPB's Enforcement of State Law and Expansive View of Dodd-Frank's UDAAP Prohibition," Ballard Spahr webinar, January 25, 2016
Speaker, "Complaint Management," Consumer Data Industry Association webinar, January 21, 2016
Speaker, "The Hanna Law Firm and the CFPB," The American Bar Association's Business Law Section webinar, January 20, 2016
Speaker, "The Hanna Case: What You Need to Know," The National Creditors Bar Association webinar, January 20, 2016
Speaker, "CFPB's 2015 CARD Act Report Identifies Continuing Concerns About Credit Card Practices," Ballard Spahr webinar, January 15, 2016
Speaker, "How Financial Institutions Can Prevent and Defend Against Redlining Fair Lending Claims," Source Media webinar, January 13, 2016
"CFPB: Year-end Review and the Year Ahead," Auriemma Consulting Group Auto Compliance Roundtable, Fort Lauderdale, Fla., November 19, 2015
Speaker, "Coping with Consumer Complaints and CFPB Expectations," Ballard Spahr webinar, November 17, 2015
Speaker, "Look Before You LEP - Getting Ahead of the CFPB's Push to Deal with Limited English Proficiency (LEP) Customers," Ballard Spahr webinar, November 16, 2015
"Elements of a Successful Bank Compliance Program for DCAs," 5th Annual Aon Integramark Debt Cancellation Best Practices Seminar, Atlanta, November 5, 2015
Speaker, "The Redlining Fair Lending Settlement Between DOJ, the CFPB and Hudson City Savings Bank - What It Means to Other Banks," Ballard Spahr webinar, October 26, 2015
Panelist, "The Development in Meaningful Attorney Involvement Standards and Their Impact on Collection Practices," National Association of Retail Collection Attorneys' 2015 Fall Collection Conference, Washington, DC, October 16, 2015
Panelist, "Installment Lending: Payday Loans, Title Loans, Indirect Auto Contracts, Student Loans," American Bar Association's 6th Annual National Institute on Consumer Financial Services Basics Conference, Arlington, VA, October 9, 2015
Speaker, "Regulatory Implications of the Hanna Case for Collection Law Firms," The Forwarders List of Attorneys' Crossroads of Compliance & Performance Conference, Princeton, NJ, October 2, 2015
Panelist, "Industry Trends," North American Collection Agency Regulatory Association's 2015 Annual Conference, Denver, September 29, 2015
Speaker, "You Received a NORA Notice or PARR Letter from the CPPB Now What?" Ballard Spahr Webinar, September 29, 2015
Panelist, "Vehicle Finance and Leasing Litigation Update," Association of Consumer Vehicle Lessors' Annual Conference, San Diego, September 28, 2015
Panelist, "CFPB's Supervisory & Enforcement Activities," National Counsel of Higher Education Resources' 2015 Fall Legal Meeting, Minneapolis, September 25, 2015
Panelist, "Access to LEP Communities," American Bar Association's Business Law Section 2015 Annual Meeting, Chicago, September 17, 2015
Speaker, "Pushing the Envelope: Are There Limits to the CFPB's Jucisdiction?" Ballard Spahr webinar, August 18, 2015
Speaker, "The U.S. Supreme Court Decision in Inclusive Communities," Ballard Spahr webinar, July 1, 2015
Speaker, "Implications for Nonbanks and Banks from the CFPB's Auto Finance Larger Participant Rule and New Auto Finance Exam Procedures," Ballard Spahr webinar, June 18, 2015
Speaker, "How To Deal with the Threat and Reality of Whistleblowers in the Financial Services Industry," Ballard Spahr webinar, June 11, 2015
Speaker, "Navigating Compliance Audit Pitfalls: How To Prepare Compliance and Audit Reports Without Prividing a Road Map to Adversaries," Ballard Spahr webinar, June 4, 2015
Panelist, "CFPB Readiness – Designing Effective Compliance Measures Around the Hot Issues in Debt Collection," 2015 NCCR Conference, New Orleans, June 1, 2015
Panelist, "Fair Lending Compliance," Auto Finance Compliance Risk Summit, San Diego, May 18, 2015
Panelist, "The CFPB Speaks: Recent Initiatives and Upcoming Reports," PLI's 20th Annual Consumer Financial Services Institute, Chicago, April 27, 2015
Panelist, "New York DFS Debt Collection Regulations," Credit & Collections News' 10th Annual Credit & Collections News Conference, San Diego, April 16, 2015
Speaker, "Potential Implications of the Alternative Inclusive Communities Outcome Scenarios," Ballard Spahr webinar, April 14, 2015
Panelist, "Fair Lending," PLI's 20th Annual Consumer Financial Services Institute, New York, April 6, 2015
Speaker, "Through the Crystal Ball: Predicting Important CFPB Developments in 2015," Ballard Spahr webinar, April 2, 2015
Panelist, "The New World of Debt Collection," Consumer Banking Association's 2015 CBA Live, Orlando, Florida, March 25, 2015
Speaker, "Everything You Want To Know About CFPB Enforcement but Have Been Afraid To Ask," Ballard Spahr webinar, March 19, 2015
Panelist, "Regulatory and Judicial Actions in the Debt Collection Industry," Conference of State Bank Supervisors' 7th Annual NMLS Conference, San Diego, February 18, 2015
Speaker, "Does the CFPB Have Jurisdiction Over Small Business and Commercial Lending?" Ballard Spahr webinar, January 28, 2015
"Auto Finance IV: Regulatory Scrutiny of Ancillary Products in Auto Finance and Leasing," Ballard Spahr webinar, November 5, 2014
Panelist, "Update From the CFPB's Recent Debt Collection Activities," 22nd Annual Financial Services Collections + Operational Risk Conference, Las Vegas, October 28, 2014
Panelist, "CFPB Examinations: From the Lens of Experience," National Association of Retail Collection Attorneys' 2014 Fall Conference, Las Vegas, October 25, 2014
"Auto Finance III: UDAAP in the Auto Finance and Leasing Industries," Ballard Spahr webinar, October 21, 2014
"Auto Finance II: Fair Credit," Ballard Spahr webinar, October 16, 2014
Panelist, "Installment Lending: Payday Loans Title Loans, Indirect Auto Contracts, Student Loans," American Bar Association's Fifth Annual National Institute for Consumer Financial Services Basics, Baltimore, October 7, 2014
"Auto Finance I: How the CFPB's Larger Participant Rule for the Auto Finance Market Will Change the Game for Nonbank Auto Finance Companies," Ballard Spahr webinar, September 30, 2014
Panelist, "What's New at the Consumer Financial Protection Bureau," 2014 NCHER Fall Legal Meeting, Washington, D.C., September 26, 2014
Panelist, Class Actions Seminar presented by the Institute of Continuing Legal Education in Georgia, Atlanta, September 5, 2014
"The CFPB-ACE Cash Express Consent Order: Bad News for Debt Collectors and Lenders?" Ballard Spahr webinar, August 19, 2014
Panelist, "How a Larger Participant Rule Will Impact Auto Finance Companies," Auto Compliance Roundtable 2014, Chicago, July 30, 2014
"The CFPB's Debt Collection Focus: A Review of the Bureau's Advance Notice of Proposed Rulemaking and Where We Think They Are Headed," Ballard Spahr webinar, July 17, 2014
"State Regulators and AGs Flexing New Enforcement Muscle under Dodd-Frank," Ballard Spahr webinar, July 10, 2014
"Conflating Best Practices and the Law: Implications of the DOJ SCRA Settlement," Ballard Spahr webinar, June 19, 2014
"Lessons Learned from the CFPB’s First 35 Enforcement Cases," Ballard Spahr webinar, May 29, 2014
"Putting Your Practices under the Fair Lending Microscope," Ballard Spahr webinar, May 14, 2014
Panelist, "Compliance Management Systems," Auto Finance Risk Summit 2014, Newport Beach, California, May 6, 2014
Panelist, "UDAAP Risk Assessments," American Bankers Association Regional Banks General Counsel Group Meeting, Washington D.C., May 1, 2014
Panelist, "Fair Lending," PLI's 19th Annual Consumer Financial Services Institute, New York, NY, April 7, 2014 and Chicago, IL, April 28, 2014
Panelist, "Understanding the Growing Influence of the CFPB over Credit Unions & CUSOs," 2014 NACUSO Annual Conference, Orlando, April 17, 2014
"The CFPB's First 1,000 Days," Ballard Spahr webinar, April 16, 2014
Panelist, "Consumer Financial Services Basics – Fair Lending Regulation and Enforcement," American Bar Association's Business Law Section Spring Meeting, Los Angeles, April 12, 2014
Panelist, "Student Lending Vendor Management," Consumers Bankers Association Live 2014, Washington D.C., April 1, 2014
"Reputation and Conduct Risk: What It Means to Regulators and What Banks Need To Do about It," Ballard Spahr webinar, March 25, 2014
"False Claims Act Cases and FHA Lending," Mortgage Bankers Association, Residential Loan Production Committee and Litigation Subcommittee Webinar, March 11, 2014
Moderator, "Regulatory and enforcement Roundtable Part II, The View from State Agencies and Attorneys General on New and Emerging Initiatives, Enforcement Actions, and Investigations," America Conference Institute's 17th Conference on Consumer Finance, Class Actions and Litigation, New York, January 30, 2014
Panelist, "CFPB Supervision and Examinations," 2014 NCHER Winter Legal Meeting, Washington D.C., January 24, 2014
Panelist, "Insight From a Year of CFPB CIDs and Examinations," InsideARM Large Market Participant Seminar 2014, Washington D.C., January 24, 2014
Panelist, "The CFPB – Horror Stories from the Trenches," CU Revest, LLC One-Day CEO Executive Briefing, Orlando, January 22, 2014
"Regulatory Guidance on Third-Party Relationship Management—More Than a Restatement," Ballard Spahr webinar, January 9, 2014
"Dos and Don'ts in Government Investigations of Consumer Financial Services Companies," Ballard Spahr webinar, December 20, 2013
"Is It the School of Hard Knocks for Student Loan Servicers?" Ballard Spahr webinar, December 18, 2013
"The CFPB's Debt Collection Rulemaking: Our Predictions and the Potential Impact on the Industry," Ballard Spahr webinar, November 25, 2013
"Why the Disparate Impact Theory May Not Matter to Fair Lending Supervision and Enforcement at the CFPB," Ballard Spahr and Gupta Beck webinar, November 20, 2013
Panelist, "Hot Regulatory Issues in Auto Finance," Auto Compliance Forum, San Diego, November 13, 2013
"Will Fessing Up Give You Brownie Points with the CFPB? Bureau Encouraging 'Responsible Conduct'," Ballard Spahr webinar, October 30, 2013
"Hot Topics in CFPB Examinations and Civil Investigative Demands, and How to Prepare for Them," SourceMedia Collections & Operational Risk Seminar, October 22, 2013
"Lessons Learned from CFPB Examinations and Civil Investigative Demands in the Debt Collection Industry," NARCA 2013 Fall Collection Conference, October 18, 2013
"FDCPA Basics, Hot Issues, and Best Practices," Ballard Spahr webinar for the Student Loan Servicing Alliance, October 9, 2013
Panelist, "CFPB Examination and Enforcement Preparedness," 2013 CRIF Lending Solutions Forum, Savannah, Ga., September 25, 2013
"A Deep Dive into Automotive ECOA Issues Associated with Dealer Finance Charge Participation," "The Next Regulatory Shoe to Drop: The Looming Scrutiny of Add-on Products in Auto Finance," and "The CFPB," Association of Consumer Vehicle Lessors Annual Conference, September 16-17, 2013
"Regulatory Guidance for Debt Sellers and Buyers: Spurring Evolution in the Industry," Ballard Spahr webinar, September 10, 2013
Panelist, "The Two-Year Anniversary of the CFPB: A Look Back and a Look Forward," Ballard Spahr webinar, August 22, 2013
"UDAAP Front and Center – Mitigating Risk," Ballard Spahr webinar, August 7, 2013
Panelist, "CFPB's Examination and Enforcement Program," EFC/NCHER Student Loan Legal Meeting, New York, August 5, 2013
"Coping with New Developments in Debt Collection: The CFPB's New Complaint Portal, Recent Debt Collection Bulletins, and Consumer Action Letters," Ballard Spahr webinar, August 1, 2013
Moderator, "Regulatory and Enforcement Roundtable Part 1: The View from Federal Agencies and State Attorneys General on New and Emerging Priorities and the Nexus Between State and Federal Regulatory and Enforcement Initiatives," American Conference Institute's 16th National Conference on Consumer Finance Class Actions & Litigation, Chicago, July 30, 2013
"CFPB Audit: Are You Ready?" Lorman webinar, July 18, 2013
"The CFPB’s Evolving Complaint Database – Risk Management Essentials," Consumer Data Industry Association webinar, July 17, 2013
"Regulatory and Litigation Challenges to Lender-Placed Insurance," Ballard Spahr webinar, May 29, 2013
"Supposed Drop in Mortgage-Related Litigation May Be Just an Illusion," Ballard Spahr and Mortgage Daily webinar, May 17, 2013
"Coping with a Growing CFPB Database of Consumer Complaints," Ballard Spahr webinar, May 15, 2013
Panelist, "Ready or Not: The CFPB is Out on Patrol,” NARCA Spring Collection Conference, Las Vegas, May 11, 2013
"Auto Finance Industry in the CFPB's Crosshairs," Ballard Spahr webinar, April 16, 2013
Panelist, "Ready or Not: The CFPB is Out on Patrol,” Commercial Law League of America's 119th National Convention and 83rd Chicago Spring Meeting, Chicago, April 11, 2013
Panelist, "CFPB Enforcement Update," Practising Law Institute's 18th Annual Consumer Financial Services Institute, New York, April 8, 2013
Panelist, "Fair Lending," American Bar Association Consumer Financial Services Spring Meeting, April 5, 2013
"The CFPB's Proposed Rule Defining Larger Participants in the Student Loan Servicing Market," Ballard Spahr webinar, April 1, 2013
"HUD's FHA 'Discriminatory Effects' Final Rule – What It Means for Fair Lending Litigation and Enforcement," Ballard Spahr webinar, March 27, 2013
Panelist, "Creditors, Collectors, and Debt Buyers Beware: What the FTC's Debt Buying Study Means for the Consumer Financial Services Industry," Ballard Spahr webinar, February 21, 2013
Panelist, "Defending Against and Obtaining Insurance Coverage for CFPB and Other Governmental Investigations," Ballard Spahr webinar, February 13, 2013
Panelist, "Ready or Not, Here Comes the CFPB," 16th Annual DBA International Conference, Las Vegas, February 7, 2013
Panelist, "The Impact of the D.C. Circuit Court NLRB Ruling on the CFPB," Ballard Spahr webinar, February 4, 2013
Moderator, "Regulatory and Enforcement Roundtable Part II: The View from State Agencies and Attorneys General on New and Emerging Initiatives," 15th National Conference on Consumer Finance Class Actions & Litigation, New York, February 1, 2013
Panelist, "The CFPB and Consumer Finance Litigation: Preparing for New and Emerging Regulatory Priorities, an Increase in Enforcement Actions, and Enhanced Oversight and Heightened Scrutiny of Financial Institutions and Nonbank ‘Larger Participants,’ Including Debt Collection Agencies," 15th National Conference on Consumer Finance Class Actions & Litigation, New York, January 31, 2013
Panelist, "The CFPB Has Thrown Down the Fair Lending Gauntlet! Part II in a Ballard Spahr Webinar Series on the CFPB Education Loan Examination Procedures," Ballard Spahr webinar, January 16, 2013
Panelist, "The CFPB Will Not Be Grading on a Curve! Part I in a Ballard Spahr Webinar Series on the CFPB Education Loan Examination Procedures," Ballard Spahr webinar, January 15, 2013
Panelist, "Happy Anniversary Director Cordray: A Look Back at the Highlights of the CFPB Director’s First Year and What To Expect During 2013," Ballard Spahr webinar, January 9, 2013
Panelist, "The CFPB's Amicus Program: Its Implications and Potential Impact," Ballard Spahr webinar, November 21, 2012
Panelist, "A Deep Dive into the CFPB Debt Collection Examination Procedures," Ballard Spahr webinar, November 20, 2012
Panelist, "What Debt Collectors, Debt Buyers, and Collection Lawyers Need To Know About the CFPB Larger Participant Rule and CFPB Exams," Ballard Spahr webinar, November 6, 2012
Panelist, "Ballard Spahr's CFPB Election Scorecard," Ballard Spahr webinar, November 2, 2012
"Culture Change – Managing Customer Experience," Financial Services Collections Credit Risk Conference, October 25, 2012
Panelist, "Ready or Not – CFPB Examinations," NARCA 2012 Fall Collection Conference, October 19, 2012
Panelist, "Board of Directors and Management Involvement in Consumer Compliance and Consumer Risk," Ballard Spahr webinar, October 15, 2012
Panelist, "Fair Lending Lessons from the DOJ's Settlement with GFI," Ballard Spahr webinar, October 10, 2012
Panelist, "Preparing for the CFPB," Association of Consumer Vehicle Lessors (ACVL) Lessor Legal Committee Meeting, October 1, 2012
Panelist, "How To Respond to CFPB Civil Investigative Demands," Ballard Spahr webinar, August 29, 2012
Panelist, 2012 Dodd-Frank Webinar Series, "Part 2: The New Age of the Whistleblower," October Research LLC, August 23, 2012
Panelist, "The CFPB Report on Private Student Loans and Its Implications for Examinations and Enforcement Actions," Ballard Spahr and Navigant Consulting webinar, August 22, 2012
Panelist, "Your Questions about CFPB Answered," American Collectors Association International, August 16, 2012
Panelist, "The Top 10 Ways To Get in Trouble with the CFPB," Ballard Spahr webinar, August 14, 2012
Panelist, "The CFPB Turns One: A Look Back and a Look Ahead," American Bar Association Annual Meeting, Business Law Section, August 3, 2012
Moderator, "Regulatory and Enforcement Roundtable Part I: The View from Federal Agencies on New and Emerging Initiatives," and Panelist, "Fair Lending: Managing and Defending Against Claims of Discriminatory Lending and Assessing the Status of 'Disparate Impact' in Lending Litigation and Enforcement," American Conference Institute's 14th National Conference on Consumer Finance Class Actions & Litigation, July 31, 2012
Panelist, "Part 1: CFPB's Supervision of Loan Originations," 2012 Dodd-Frank Webinar Series, October Research LLC webinar, July 26, 2012
Panelist, "The One-Year Anniversary of the CFPB: A Look Back and a Look Forward," Ballard Spahr webinar, July 23, 2012
"Avoiding Fair Lending Scrutiny in the Dodd-Frank Era," Mortgage Mastery Series interview, Abacus Mortgage Training and Education, June 2012
Panelist, "Service Provider Relationships in the CFPB Era, Safeguarding Yourself from Regulatory Liability," Ballard Spahr webinar, June 20, 2012
Panelist, "The Fate of Mortgage Fee Mark-Ups: After Freeman v. Quicken Loans," Ballard Spahr webinar, June 18, 2012
Panelist, "Beyond the Numbers: The Impact to the Industry of the Multistate/National Mortgage Settlement, Parts IV and V, Third-Party Vendor Management: Oversight and Liability Monitoring, and Reporting: The Continuing Evolution of the Servicing Standards," Ballard Spahr webinar, June 12, 2012
Panelist, "The Explosion in Residential Mortgage Litigation: What Explains the Recent Trends and Spike in Filings," Ballard Spahr webinar, May 30, 2012
Panelist, "Update on Privilege in the Litigation and Regulatory Process," Mortgage Bankers Association’s Legal Issues and Regulatory Compliance Conference, May 20, 2012
Panelist, "Whistleblower Claims and Qui Tam Lawsuits: The Latest Assault on the Consumer Financial Services Industry," Ballard Spahr webinar, May 14, 2012
Panelist, "Staying Off the Regulatory Radar: Handling Complaints to Minimize Examination and Enforcement Risk," Ballard Spahr webinar, May 8, 2012
Panelist, "From UDAP to UDAAP – UDAAP Front and Center," American Bankers Association Risk Management Forum, May 4, 2012
Panelist, "Beyond the Numbers: The Impact to the Industry of the Multistate/National Mortgage Settlement, Part III, Enforcement Actions and Litigation: FHA, AGs, CFPB and Beyond," Ballard Spahr webinar, April 24, 2012
Panelist, "The Way Forward – Fair Lending and Disparate Impact Analysis after the Dismissal of Magner v. Gallagher," Ballard Spahr webinar, April 19, 2012
Panelist, "CFPB Exams for Mortgage Companies," Ballard Spahr webinar, April 18, 2012
Panelist, "The Industry’s Reaction to the CFPB’s First Nine Months" and "Hot Litigation Topics," Minnesota State Bar Association’s Ninth Annual Banking Law Institute, April 16, 2012
"Ready or Not: Preparing for a CFPB Examination," ACA International teleseminar, April 12, 2012
Panelist, "Beyond the Numbers: The Impact to the Industry of the Multistate/National Mortgage Settlement, Part II, Data, Documentation and Enhanced Consumer Interactions: The Challenges of Implementing the New Servicing Standards," Ballard Spahr webinar, April 11, 2012
Panelist, "Mortgage Litigation," Practising Law Institute’s 17th Annual Consumer Financial Services Institute, April 9, 2012
Panelist, "Beyond the Numbers: The Impact to the Industry of the Multistate/National Mortgage Settlement, Part I, Identifying and Prioritizing the New Servicing Standards," Ballard Spahr webinar, April 4, 2012
Panelist, "What Does the Multistate/National Settlement Mean to the Mortgage Industry?" Ballard Spahr webinar, March 6, 2012
Panelist, "Fair Lending and Other Compliance Issues," Institute of Continuing Education in Georgia's Seminar on Banking and Finance Law, February 17, 2012
"The Meaning of Richard Cordray’s Appointment as Director of the CFPB," Ballard Spahr webinar, January 18, 2012
Panelist, "The Next Billion-Dollar Issue—Documentation in Non-Mortgage Collections: Preventive Measures," Ballard Spahr webinar, January 12, 2012
"Consumer Lending – Will Documentation Issues Affect Non-Mortgage Lending?" Ballard Spahr webinar, November 22, 2011
Moderator, "Consumer Finance Class Actions and Litigation," in-house counsel roundtable, American Conference Institute's Conference on Consumer Finance Class Actions and Litigation, Orlando, October 27-28, 2011
Panelist, "Recent Trends and Developments in eDiscovery for the Financial Industry," Ballard Spahr webinar, October 13, 2011
Moderator, "Consumer Finance Class Actions and Litigation," State and Federal Regulatory Roundtable Panel, American Conference Institute's Conference on Consumer Finance Class Actions and Litigation, Chicago, July 27-28, 2011
"Strategies for Examining and Handling Whistleblower and Retaliation Claims Panel," American Conference Institute's Advanced Forum on Whistleblower Enforcement and Compliance, New York, March 2011
Panelist, Class Action Developments and UDAP panel, Practising Law Institute's Consumer Financial Services Litigation Institute, New York and Chicago, February and April 2011
Panelist, Arbitration and Dodd-Frank panels, American Conference Institute's Conference on Consumer Finance Class Actions and Litigation, New York, January 27-28, 2011
"UDAP Litigation Against Financial Institutions on the Rise: Defense Strategies for Individual, Class Action and State AG Enforcement Actions," Strafford Publications Webinar, November 30, 2010
Moderator, In-House Counsel Roundtable on Mortgage Lending Litigation, American Conference Institute's Forum on Residential Mortgage Litigation Regulatory Enforcement, October 2010
Guest on the KUCI radio show "Privacy Piracy," discussing information security, privacy, and identity theft issues, September 13, 2010
"State Unfair and Deceptive Trade Practices Litigation," Practising Law Institute's Consumer Financial Services Institute, February and April 2010
"Truth in Lending Act Litigation," American Conference Institute's Conference on Consumer Finance Class Actions & Litigation, January 2010
"Mortgage Lending Litigation," Practising Law Institute's Consumer Financial Services Litigation Institute, 2008 and 2009
Board Memberships
Zoo Atlanta, Board of Directors
Member, Facilities Committee