Professional Activities
Consumer Relations Consortium (CRC) Steering Committee
Receivables Management Association (RMA) Education Committee
American Bar Association
Barrister, The Lamar American Inn of Court, affiliated with Emory University School of Law
Recognition & Accomplishments
Named by Georgia Super Lawyers as a Rising Star (Litigation), 2012-2018
Recognized as one of the "Top 25 Attorneys in Collections" by Collection Advisor, May/June 2018
Recognized as one of the "25 Most Influential Women in Collections" by Collection Advisor, September/October 2016
Recent Publications
Co-author, "SCOTUS Decision in Unsolicited Fax Case Could Have Broader TCPA Implications," Ballard Spahr alert, November 15, 2018
Co-author, "Plaintiff Can Sue as 'Consumer' Under FDCPA Despite Claiming Credit Card Debt Not His, Seventh Circuit Rules," Ballard Spahr alert, October 23, 2018
Co-author, "Buyer of Defaulted Debt Does Not Collect Debts 'Due Another' Under FDCPA Debt Collector Definition, SCOTUS Rules," Consumer Finance Law Quarterly Report, Vol. 70 Nos. 3 & 4, 2017
Co-author, "Sixth Circuit Holds That Court-Ordered Service by Publication Does Not Violate the FDCPA," Ballard Spahr alert, June 29, 2017
Co-author, "Envelope’s Display of Barcode With Embedded Account Number Does Not Violate FDCPA, Florida Federal Court Rules," Ballard Spahr alert, November 9, 2016
Co-author, "Supreme Court to Resolve Circuit Split Over Filing Bankruptcy Proof of Claim on Time-Barred Debt," Ballard Spahr alert, October 17
Co-author, "D.C. Circuit Holds CFPB Structure Unconstitutional, Interpretation of RESPA Not Entitled to Deference," Ballard Spahr alert, October 12, 2016
Co-author, "CFPB's Systemic Regulation of Four Industries: Enforcing Broader Changes Via Consent Order," Washington Legal Foundation's Legal Backgrounder, July 15, 2016
Co-author, "FTC Settlement with Another Debt Collector Over Alleged FDCPA Violations," Conference on Consumer Finance Law (CCFL) Quarterly Report, Vol. 68.2-3
Recent Speaking Engagements
Speaker, "Dealing With Regulators" and Attorneys General Filling the Void: Are the States the New CFPB?" Crossroads of Compliance and Performance Summit, Princeton, September 13, 2018
Speaker, "Anti-Money Laundering and the Securities Industry," North American Securities Administration Association, September 12, 2018
Speaker, "Anti-Money Laundering and Trust Companies," South Dakota Trust Association, July 25, 2018
Speaker, "Is Litigation the New Regulation? A FCRA Litigation Update," Consumer Data Industry Association's Inaugural Law Symposium, Washington, D.C., July 17, 2018
Speaker, "Insider Perspectives on Effective Strategies for Buying and Analyzing Healthcare Debt," RMA webinar, March 21, 2018
Panelist, "Straight Talk with Industry Peers: Credit Reporting Accuracy Best Practices and Automation," Consumer Bankers Association Live 2018, Orlando, March 12, 2018
Panelist, "How Will the Evolving Regulatory Environment Impact Your Credit Union?" CUNA Government Affairs Conference, Washington, D.C., February 27, 2018
Panelist, "Current Issues in Debt Buying: Industry Trends & Topics," RMA's 2018 Annual Conference, Las Vegas, February 8, 2018
Speaker, "Who Will Fill the Void Left Behind by the CFPB?" Ballard Spahr webinar, February 7, 2018
Speaker, "Winning Strategies for Trying TCPA Cases," Ballard Spahr webinar, August 16, 2017
Speaker, "Taxes, Tickets, and Tolls: The CFPB, FTC, State AGs and the Collection of Municipal Debt," Ballard Spahr webinar, August 9, 2017
Speaker, "Evolving Regulation of Small Business Lending: What You Need to Know," Ballard Spahr webinar, July 11, 2017
Speaker, "Trends and Developments in First and Third-Party Debt Collection," Ballard Spahr webinar, June 20, 2017
Panelist, "The CFPB's Expansion of its Supervisory Program to Service Providers - What You Need to Know," Ballard Spahr webinar, June 13, 2017
Speaker, "When Things Go South: Planning for Problems," 2017 InsideARM First Party Summit, Dallas, June 5-7, 2017
Speaker, "Navigating Healthcare Collections" and "CFPB Collection Rulemaking: What's Out, What's In and What's Next?", The National Creditors Bar Association 2017 Spring Conference, Orlando, May 18-20, 2017
Panelist, "The New Proportionality Standard for Federal Court Discovery: Financial Institution and Consumer Advocates Weigh In," American Bar Association 2017 Business Law Section Spring Meeting, New Orleans, April 8, 2017
Speaker, "Fair or Foul: Are Banks Debt Collectors?" Consumer Bankers Association Live 2017, Dallas, April 4, 2017
Panelist, "Insider Risk," 2017 American Bankers Association Risk Management Conference, Indianapolis, March 27, 2017
Speaker, "Alternative Credit – Opportunities, Risks, and the CFPB's Request for Data," Ballard Spahr webinar, March 21, 2017
Speaker, "Controlling Compliance Risks in Third-Party Incentive Compensation," Ballard Spahr webinar, February 1, 2017
Speaker, "Lessons from the First Wave of Auto Finance Exams and Potential Election Impacts Moving Forward," 21st Annual American Financial Services Association Vehicle Finance Conference, New Orleans, January 24, 2017
Speaker, "Beyond the CFPB – The Enforcement Role of the FTC Post-Election," Ballard Spahr webinar, January 4, 2017
Speaker, "Arbitration versus Litigation and the CFPB's New Arbitration Rule," 2016 Louisiana Bankers Association Bank Counsel Conference, New Orleans, December 9, 2016
Speaker, "Lessons to be Learned from the CFPB's Investigations of Payday, Auto Title and Other Short Term Lenders," Payday Loan Bar Association Annual Meeting, Santa Barbara, November 10, 2016
Speaker, "Third-Party Servicing Requirements," 2016 National Center for Higher Education Risk Knowledge Symposium, Nashville, November 8, 2016.
Speaker, "SCOTUS Update 2015-2016 Term," Crossroads of Compliance and Performance Summit, Princeton, September 29, 2016
Panelist, "Auto Finance Updates," Conference on Consumer Finance Law, Chicago, September 15, 2016
Moderator, "HIPAA Critical: Are You Ready for a HIPAA Audit?" Inside ARM webinar, August 15, 2016
Speaker, "Using Social Media and Texts for Debt Collection? Avoiding Liability Under the FDCPA and Other Laws," Ballard Spahr webinar, May 5, 2016
Speaker, "Hot Topics in Higher Education: CFPB Priorities & Impacts," PacWest Conference at Lake Tahoe, May 11-13, 2016
Speaker, "The New Frontier – Navigating Debt Collection and Debt Buying after the 2015 CFPB Consent Orders," Ballard Spahr webinar, March 15, 2016
Speaker, "Keeping FinTech Compliant – Current Regulatory Landscape and Issues on the Horizon," Ballard Spahr webinar, February 18, 2016
Panelist, "Current Issues in Debt Buying: Hot Topics Facing Debt Buyers and Collectors," DBA International conference, Las Vegas, February 9-11, 2016