John L. Culhane, Jr. 


Mr. Culhane will join in a discussion on the CFPB’s approach to the following topics:

  • Customer dispute resolution
  • Consumer reporting agency systems and obligations to consumers
  • Furnisher responsibilities
  • Properly drafting debt collection scripts to avoid unfair, deceptive or abusive statements
  • Best practices for using recurring ACH transactions in the debt collection context
  • Using available-balance methodologies for deposit accounts and overdrafts
  • Proper disclosure of overdraft methodologies to consumers
  • Best practices in complying with prohibition of loan originator to receive compensation based on terms of a mortgage
  • Best practices in implementing a new or revamped compliance management system
  • Protected forms of income and fair lending considerations

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Related Practices

Business and Finance
Consumer Financial Services