The number of complaints filed with the Consumer Financial Protection Bureau increased by 19% from the first quarter of 2016 to the same span this year, but older consumers reported fewer issues over that period.

The CFPB received an average of 2,181 complaints from consumers aged 62 and older each month from January to March 2017, a decline of 33 issues per month — or just about 1 percent — from the first quarter of 2016, according to the bureau’s most recent Monthly Complaint Report.

Reverse mortgage-related complaints accounted for about 1.5% of all mortgage issues reported to the bureau so far in 2017, a figure that has been steadily creeping upwards since the CFPB began collecting consumer feedback in 2011: Back then, Home Equity Conversion Mortgage issues represented just around 0.5% of the total.

As RMD reported last month, total complaints to the CFPB have risen significantly throughout its existence, but experts — including Ballard Spahr partner Reid Herlihy, who spoke with RMD at the time — generally chalk up the spike to growing consumer awareness of the bureau’s role in handling financial-related problems. Still, mortgage-related complaints have long accounted for a major chunk of the CFPB’s total, and real-estate blog Trulia last month observed that borrowers aged 62 and older represent a disproportionately large chunk of overall respondents.

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