The COVID-19 pandemic has dramatically impacted all participants in the payment systems chain: consumers, merchants, vendors, and financial institutions. This webinar will explore the effect of COVID-19 on these groups and address some of the issues facing participants today. Discussion topics include:

  • Consumer demand trends and innovation
  • COVID-19 fraud and the response of financial institutions
  • Impact of COVID-19 on credit cards and rewards programs
  • Increased risk on vendor contracts and bank mitigation efforts
  • Best practices for managing the impact of COVID-19

Date & Time

Friday, June 26, 2020
12:00 PM - 1:00 PM ET


Alan S. Kaplinsky, Co-Practice Leader, Consumer Financial Services
Ronald Vaske, Partner, Consumer Financial Services
Judy Mok, Partner, Consumer Financial Services
Amy Schwartz, Of CounselConsumer Financial Services

This program is open to Ballard Spahr clients and prospective clients. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact