How will regulatory agencies like the CFPB, FTC, and State Attorneys General react to the consumer financial impacts of COVD-19? What kinds of consumer litigation may be spurred by the crisis? In this webinar, special guest speakers Richard Cordray, former Director of the Consumer Financial Protection Bureau and author of the recently-published book “Watchdog,” and John Roddy, Partner at Bailey & Glasser and prominent plaintiffs’ class action lawyer, will discuss these and more issues with the leaders of Ballard Spahr’s Consumer Financial Services Group. (Click here to listen to our recent podcast in which Mr. Cordray was our special guest.)

Their conversation will include topics such as:

  • How we expect regulatory agencies to react to the current crisis
  • Industry practices or borrower harms that regulators will be interested in
  • Operational areas that may be impacted by working remotely
  • The impact on private and governmental consumer litigation, including class actions
  • What steps the financial services industry should take to reduce exposure to litigation and government enforcement initiatives
  • UDAAP and fair lending issues
  • Forbearances, loan modifications and credit reporting
  • Scams, Phishing, and how they will impact consumer finance companies

Date & Time

Monday, April 6, 2020
12:00 PM - 1:00 PM ET


Alan S. Kaplinsky, Co-Practice Leader, Consumer Financial Services
Christopher J. Willis, Practice Leader, Consumer Financial Services Litigation
Richard Cordray, Former Director, Consumer Financial Protection Bureau, Watchdog (2020)
John Roddy, Partner, Bailey & Glasser LLP

This program is open to Ballard Spahr clients, prospective clients, and other persons invited by Ballard Spahr. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact us at