Ballard Spahr’s powerhouse Consumer Financial Services Group is teaming up with Bridgeforce, a leading financial services consultancy, to launch a joint initiative designed to help financial institutions navigate new debt collection regulations.

Join Ballard Spahr attorneys Chris Willis and Stefanie Jackman and Andrew Domino, Chief Operating Officer of Bridgeforce, as they discuss the Consumer Financial Protection Bureau (CFPB)’s proposed debt collection rules and how companies can be better prepared for operations after the final rules become effective. Our discussion will include:

  • Identifying the CFPB’s new debt collection requirements and the operational changes associated with those changes, from both the creditor and debt collector perspective
  • Challenges businesses may face when implementing these new requirements, such as system builds
  • Best practices for companies to not only be in compliance with the new rules, but also maximize productivity of electronic collection efforts

Date & Time

Thursday, September 12, 2019
12:00 PM - 1:00 PM ET


Christopher J. Willis, Practice Leader, Consumer Financial Services Litigation
Andrew Domino, Chief Operating Officer, Bridgeforce
Stefanie H. Jackman, Partner, Consumer Financial Services

This program is open to Ballard Spahr clients and prospective clients. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Julianne Garrity at