The April 19 effective date for the remaining CFPB servicing rule amendments is fast approaching. Mortgage servicers must be prepared to meet complex new requirements for sending periodic statements to consumers in bankruptcy, and for communicating with successors in interest. The additional changes create significant operational challenges, and present new regulatory and litigation risk considerations.

Our attorneys will discuss these amendments, and offer guidance for servicers during the remaining implementation period and for life after the effective date.

Please join us as we discuss the following topics:

  • Overview of the new requirements

  • Practical considerations and challenges from a bankruptcy perspective

  • Implementation and operational challenges

  • Analysis of the impact on litigation risk, and tips for mitigation such risk

  • Suggestions and best practices for adapting to the new requirements

Date & TIme

Tuesday, March 27, 2018
12:00 PM - 1:00 PM ET


Reid F. Herlihy
Mortgage Banking

Stefanie H. Jackman
Consumer Financial Services Litigation

John D. Sadler
Consumer Financial Services Litigation

Joel E. Tasca

Consumer Financial Services Litigation

This program is open to Ballard Spahr clients and prospective clients and members of the financial services industry. There is no cost to attend. This program is not eligible for CLE credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Daniel Martin at