Recent pronouncements by the CFPB and guidance published by the OCC reflect a renewed regulatory focus and evolving expectations regarding service provider/third party relationships and how they should be managed by financial institutions. They also serve as a reminder of the continuing importance of building and maintaining a risk management program that can keep up with these evolving expectations and focus.

In this webinar, we will be joined by the Chief Risk Officer of Venminder, Inc., to discuss:

  • Recent CFPB statements and likely impacts on the industry

  • New OCC guidance in this area, including OCC Bulletins 2017-7 and 2017-21

  • Common pitfalls and issues found in establishing and maintaining a compliance risk management system for service provider/third party relationship management

  • Points for consideration for financial institutions and vendors in negotiating this environment

Date & TIme

Tuesday, July 25, 2017
12:00 PM - 1:00 PM ET


Alan S. Kaplinsky,
Practice Leader
Consumer Financial Services


Christopher J. Willis
Practice Leader
Consumer Financial Services Litigation

John L. Culhane, Jr.
Consumer Financial Services

Branan Cooper
Chief Risk Officer
Venminder, Inc.

Glen P. Trudel
Consumer Financial Services

This program is open to Ballard Spahr clients interested in data privacy and security in the digital world. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Daniel Martin at