Paying incentives to third-party vendors for achieving positive results is not uncommon in the consumer financial services industry. In its recent bulletin, the Consumer Financial Protection Bureau (CFPB) acknowledged these programs can result in effective solutions for consumers and businesses alike.

In the second webinar in our incentive compensation series, we will explore ways to identify and resolve potential tensions and conflicts in third-party incentive compensation programs to ensure yours remains both effective and compliant.

Topics will include:

  • An overview of Bulletin 2016-03 with regard to the CFPB's position on the risks posed by third-party incentive compensation and related oversight requirements;
  • A review and discussion of industry segments where third-party incentive compensation is common (e.g., telemarketing, auto financing, and third-party collections);
  • Exploring particular types of incentive compensation programs and where they can lead to trouble; and
  • Tips for conducting effective compliance oversight and assessments with regard to third-party incentive compensation plans.

Date & Time

Wednesday, February 1, 2017
12:00 PM - 1:00 PM ET


Alan S. Kaplinsky
Practice Leader
Consumer Financial Services Group


Christopher J. Willis
Practice Leader
Consumer Financial Services Litigation

John L. Culhane, Jr.
Consumer Financial Services

Stefanie H. Jackman
Consumer Financial Services Litigation

Glen P. Trudel
Consumer Financial Services

This program is open to Ballard Spahr clients and prospective clients and members of the financial services industry. There is no cost to attend. This program is not eligible for CLE credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Daniel Martin at