In 2011, the U.S. Supreme Court upheld the use of class action waivers in consumer arbitration agreements. Nevertheless, the CFPB has issued proposed rules that would prohibit the use of such waivers. This is a watershed event in the history of consumer arbitration. Please join us for a discussion of what the CFPB is proposing and how it could affect you.


  • The background of the CFPB’s arbitration rulemaking;
  • The CFPB’s proposed rules on consumer arbitration agreements;
  • Who and what is covered by the proposed rules;
  • When the proposed rules might become effective;
  • Whether existing arbitration agreements will be grandfathered;
  • Whether arbitration agreements should continue to be used for individual arbitrations;
  • Possible legal challenges to the rules;
  • What you can do now to maximize the utility of your class action waiver; and
  • What you should do now if you don't have a class action waiver.

Date & TIme

Monday, May 23, 2016
12:00 PM - 1:00 PM ET


Alan S. Kaplinsky
Practice Leader
Consumer Financial Services


Mark J. Levin

Consumer Financial Services

Scott M. Pearson
Consumer Financial Services

This program is open to Ballard Spahr clients and prospective clients interested in consumer arbitration agreements. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Eva M. D'Ignazio at