Gain valuable insights from three former CFPB attorneys who served in the Bureau's enforcement, supervision, and consumer response departments. The webinar will explore ways companies can manage their relationships with the CFPB, navigate examinations, minimize unwanted scrutiny, and respond to enforcement investigations.

As part of this webinar, we will take your questions in advance. Please let us know what questions you would like our panel to answer by typing them into the boxes at the bottom of the registration form. We encourage you to submit up to three questions.


  • Understanding the CFPB's objectives and culture
  • Understanding how the CFPB coordinates internally among departments and externally with other government agencies
  • Interacting with CFPB staff
  • Managing examinations
  • Responding to consumer complaints
  • Handling enforcement investigations

DATE and Time

Tuesday, February 9, 2016
12:00 PM - 1:00 PM ET


Alan S. Kaplinsky, Practice Group Leader
Consumer Financial Services Group


James Kim
Consumer Financial Services Group

Bowen "Bo" Ranney
Consumer Financial Services

Tristram Q. Wolf
Consumer Financial Services

This program is open to Ballard Spahr clients interested in the CFPB's heightened scrutiny and enforcement of financial institutions' credit card products, practices, and disclosures. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Eva M. D'Ignazio at