The Consumer Financial Protection Bureau (CFPB) recently issued its second biennial CARD Act report. While providing the CFPB’s general findings about market conditions, the report’s most significant information for financial institutions is its discussion of various ‘‘areas of concern for consumers.’’ These areas are likely to be the subject of heightened CFPB supervisory scrutiny and enforcement activity.

In this webinar, we will focus on helping financial institutions identify which of their credit card products, practices, and disclosures could be in the CFPB’s crosshairs and identifying the changes financial institutions may want to consider implementing to reduce potential risks.


  • Deferred interest products and “transparency” concerns for the CFPB
  • Rewards programs and sources of consumer confusion identified by the CFPB
  • Debt collection practices and the report’s implications for CFPB rulemaking
  • Issues for college credit cards and other campus financial products raised by the CFPB’s sixth annual CARD Act report on college credit card agreements
  • Enforcement and private litigation risks
  • Best practices for reducing risks

Date & Time

Friday, January 15, 2016
12:00 PM - 1:00 PM ET


Alan S. Kaplinsky, Practice Group Leader
Consumer Financial Services Group


John L. Culhane, Jr.
Consumer Financial Services Group

Mark J. Furletti
Consumer Financial Services Group

Glen P. Trudel
Consumer Financial Services Group

Christopher J. Willis
Consumer Financial Services Group

This program is open to Ballard Spahr clients and members interested in the CFPB’s heightened scrutiny and enforcement of financial institutions’ credit card products, practices, and disclosures. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Lisa M. Prickril at


Program Contact

Lisa M. Prickril