Debt collection in New York—already highly regulated by the state's cities and courts—is about to become even more complex and demanding. The New York Department of Financial Services’ debt collection regulations become effective in two stages this year. The regulations impose heightened disclosure requirements on certain third-party debt collectors and debt buyers and require these collectors to produce a significant volume of detailed information and documentation when collecting charged-off debts.

In this webinar, we will discuss the regulations in detail, including the key operational and compliance issues that creditors, debt collectors, and debt buyers should keep in mind. We will also describe what the regulations foreshadow for the Consumer Financial Protection Bureau’s proposed debt collection rule.


12:00 PM - 1:00 PM  | Program


Alan S. Kaplinsky, Practice Leader
Consumer Financial Services Group


John L. Culhane, Jr.
Consumer Financial Services Group

Justin Angelo
Consumer Financial Services Group

Heather S. Klein
Consumer Financial Services Group

Continuing Legal Education

This program is open to Ballard Spahr clients and members of the financial services industry. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Lisa M. Prickril at


Program Contact

Lisa Prickril
Tel 215.864.8252