In the last several months alone, the Consumer Financial Protection Bureau and the U.S. Department of Justice have entered into high-profile settlement agreements resolving allegations of discrimination in auto finance, unsecured consumer lending, and residential mortgage lending, resulting in over $115 million in monetary relief to affected consumers. More recently, late last month, the CFPB released its Second Annual Fair Lending Report, emphasizing its implementation of a risk-based fair lending prioritization process.

With the heightened emphasis on fair lending examination and enforcement, internal reviews and investigations are now more than ever an essential part of a robust compliance management system. But with regulatory scrutiny and the potential for class action litigation, the importance of advance preparation and careful protection of all available privileges has never been greater. Join us for a webinar emphasizing the steps you can take to protect your internal reviews and investigations.  


  • An overview of applicable privileges 
  • Identifying fair lending risk without enhancing that risk 
  • Structuring and protecting a review of policies and procedures 
  • Managing and protecting a comparative or other file review 
  • Conducting and protecting an investigation of individual conduct 
  • Implementing and protecting a mystery shopper program 
  • Reporting the results to management    


12:00 PM - 1:00 PM ET | Webinar


Alan S. Kaplinsky, Practice Leader
Consumer Financial Services Group


John L. Culhane, Jr.
Consumer Financial Services Group

Christopher J. Willis
Consumer Financial Services Group

This program is open to Ballard Spahr clients and members of the financial services industry. There is no cost to attend. This program is not eligible for continuing education credits.

Please register at least two days before the webinar. Login details will be sent to all approved registrants. For more information, contact Lisa M. Prickril at

Program Contact

Lisa M. Prickril