Social media is here to stay, and companies need to manage their participation in it to avoid getting into trouble with regulators, customers, and even employees. Join us for a practical session discussing the risks of social media and how to most effectively protect your company against them. 

Discussion topics will include how to: 

  • Protect against liability for content posted
  • Manage customer complaints and control negative conversations occurring on social media 
  • Structure your internal processes, policies, and procedures to include social media governance and risk mitigation techniques 
  • Draft a policy that regulates employee use of social media and protects your company's interests 
  • Distinguish between social media posts by employees that are legally protected from employer discipline and those that are not


12:00 PM - 12:30 PM | Registration and lunch (in Philadelphia)
12:30 PM - 2:00 PM   | Presentation


Ballard Spahr
1735 Market Street, 42nd Floor

For anyone unable to attend the live presentation, the program will also be broadcast via live webcast. Please note that CLE credit is not available for the webcast.


Denise M. Keyser, Partner
Labor and Employment

continuing legal education

The live program offers 1.5 Pennsylvania and 1.8 New Jersey CLE credits, and Uniform Certificates of Attendance will be available for the purpose of obtaining credit from other jurisdictions. CLE credit is not available for the webcast.

Related Practices

Labor and Employment
Privacy and Data Security