With no cap on class action liability, statutory damages of $500 per violation (up to $1,500 if willful), each illegal call treated as a separate violation, and the recent curtailment of the more liberal FCC regulations, it looks like Telephone Consumer Protection Act (TCPA) litigation will continue to mushroom.

This webinar will provide an overview of the new FCC regulations; an update on recent case law developments; a survey of current “hot button” issues giving rise to TCPA litigation; a comparison of the FCC and FTC regulations; and tips and strategies for making telemarketing and collection calls and successfully defending individual and class action TCPA cases. Topics will include:

  • An overview of the new FCC regulations
  • Restrictions on calls to landlines
  • Restrictions on calls, texts, and e-mails to cell phones
  • Dialer equipment that does not fit the definition of an automated telephone dialer system
  • Hot button issues—express consent, unanswered calls, wrong-person calls, caller ID messages, abandoned calls, and more
  • Effective compliance—a comparison of FCC and FTC regulations


12:00 PM - 1:00 PM ET


Alan S. Kaplinsky, Practice Leader, Consumer Financial Services Group


Martin C. Brice, Jr., Partner, Consumer Financial Services Group
John L. Culhane, Jr., Partner, Consumer Financial Services Group
Mark J. Furletti, Pertner, Consumer Financial Services Group