On June 16, 2020, the Federal Housing Finance Agency (FHFA) announced the availability of COVID-19 resources for mortgage loan borrowers. Specifically, the Mortgage Translations section of the FHFA website now includes both the forbearance scripts used by Fannie Mae and Freddie Mac servicers and the Mortgage Assistance Application in the following languages: English, Spanish, Chinese (Mandarin), Vietnamese, Korean, and Tagalog. FHFA Director Mark Calabria stated that “[p]ublishing the scripts servicers use when discussing forbearance in six languages will allow borrowers with limited English proficiency to better understand the mortgage relief options available to them during the pandemic.”

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