Taking a cue from David Letterman, members of Ballard Spahr's Consumer Financial Services and Mortgage Banking Groups will present a humorous (but instructive) look at "what not to do"—things that can trigger the unwanted attention of the CFPB.     

topics

  • How to increase your risk through inadequate compliance management and complaint handling systems
  • How to allow key service providers to create risks by operating without oversight
  • How to violate substantive laws such as ECOA and UDAAP
  • How to attract CFPB attention by taking the position that if a practice is not expressly prohibited, it is permitted
  • How to stonewall the CFPB when it issues a civil investigative demand to your company
  • The unimportance of preparing for your company’s first CFPB examination
  • Why SCRA compliance, which involves so few of your customers, is irrelevant
  • By focusing on these and other examples, we will share our views on how your institution should interact with the CFPB so that it does not end up in the CFPB's crosshairs.  

By focusing on these and other examples, we will share our views on how your institution should interact with the CFPB so that it does not end up in the CFPB's crosshairs.

program

12:00 PM - 1:00 PM ET | Webinar

moderator

Alan S. Kaplinsky, Practice Leader, Consumer Financial Services Group 

panelists

Richard J. Andreano, Jr., Practice Leader, Mortgage Banking Group
Stefanie H. Jackman, Associate, Consumer Financial Services Group
Anthony C. Kaye, Partner, Consumer Financial Services Group
Christopher J. Willis, Partner, Consumer Financial Services Group

There is no cost to attend. This program is not eligible for continuing education credits. Please register at least two days before the webinar. Login details will be sent to all registrants. For more information, contact Shellee Buchanan at buchanans@ballardspahr.com.