Mercedes Kelley Tunstall is the Practice Leader of Ballard Spahr's Privacy and Data Security Group. She is also a member of the software and business methods practice team in the firm's Patents Group.
Ms. Tunstall counsels clients on compliance with consumer financial services laws, including proscriptions against unfair, deceptive, and abusive practices, and the investigations and proceedings of the Consumer Financial Protection Bureau created by the Dodd-Frank Wall Street Reform and Consumer Protection Act.
Ms. Tunstall has substantial experience in preventing and responding to government investigations, and in the creation and development of financial products. She is also experienced with mobile and other e-commerce initiatives, privacy issues, and the delivery of financial services through social networking sites.
Before joining Ballard Spahr, Ms. Tunstall was lead counsel for Global Marketing and Deposits at Ally Financial Inc., formerly GMAC, where she was responsible for responding to state attorney general and federal regulator inquiries into consumer protection, privacy, and disclosure issues and ensuring that financial products were in compliance with state and federal law. She also worked in-house for Bank of America, where she managed all legal aspects of e-commerce, and HSBC, where she managed consumer financial services litigation.
Ms. Tunstall was a Staff Attorney at the Federal Trade Commission, where she investigated and litigated the Commission's first Internet hijacking case, among other Internet fraud matters.